Privacy Policy
Introduction
At The Diamond, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, make a reservation, or engage with our services.
Information We Collect
We may collect the following types of personal information:
Personal details: Name, contact number, email address, and billing information.
Reservation details: Date, time, number of guests, and special requests.
Website usage data: IP address, browser type, and pages visited to enhance user experience.
Communication details: Information provided when contacting us via email, phone, or online forms.
How We Use Your Information
Your information is used to:
Process reservations and manage bookings.
Improve our website and customer experience.
Send promotional offers, updates, and event notifications (only with your consent).
Respond to inquiries and provide customer support.
Ensure compliance with legal obligations.
Data Protection & Security
We take appropriate security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. Your personal information is stored securely and is only accessed by authorized personnel.
Cookies & Tracking Technologies
Our website may use cookies to enhance your browsing experience. These cookies help us understand user behaviour, improve site functionality, and provide a personalized experience. You can adjust your cookie settings in your browser at any time.
Sharing of Information
We do not sell, trade, or share your personal information with third parties except:
When required by law or legal processes.
With service providers who assist in our operations (e.g., payment processing, analytics).
When necessary to fulfill a request or transaction you have initiated.
Your Rights
You have the right to:
Access, update, or delete your personal information.
Opt-out of marketing communications at any time.
Request information on how your data is being used.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in legal requirements or our business practices. The latest version will always be available on our website.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
The Diamond
Unit of Black Diamond Restaurants Pvt Ltd
Swarn Chambers, Opposite High Court, Raipur Road, Bilaspur, Chhattisgarh – 495220
Email: thediamondrestaurantbsp@gmail.com