Terms & Conditions

Introduction

Welcome to The Diamond. By accessing and using our website, services, and facilities, you agree to comply with the following Terms & Conditions. Please read them carefully before proceeding.

1. General Terms

• These Terms & Conditions govern the use of our website, reservations, and services provided by The Diamond.

• We reserve the right to update or modify these terms at any time without prior notice.

• Continued use of our services constitutes acceptance of any revised terms.

2. Reservations & Cancellations

• All reservations must be made in advance through our website, phone, or in person.

• A reservation is considered confirmed only upon receiving a confirmation email or message.

• Cancellations or modifications must be made at least 24 hours prior to the reservation time.

• Late cancellations or no-shows may be subject to a cancellation fee.

3. Pricing & Payments

• Prices listed on our website or menu are subject to change without prior notice.

• Taxes and service charges may apply to your bill as per local regulations.

• We accept payments via cash, credit/debit cards, and digital payment methods.

• In case of billing discrepancies, please contact our management immediately.

4. Conduct & Responsibility

• Guests are expected to maintain decorum and respect staff and other patrons.

• Any damage to property caused by a guest will be their responsibility, and they may be charged accordingly.

• We reserve the right to refuse service to anyone engaging in inappropriate or disruptive behaviour.

5. Allergies & Dietary Preferences

• We strive to accommodate dietary restrictions and food allergies; however, cross-contamination cannot be entirely eliminated.

• Guests with severe allergies must notify our staff before placing an order.

6. Privacy Policy

• Personal information provided for reservations or inquiries will be handled as per our Privacy Policy.

• We do not sell or share your personal data with third parties without consent.

7. External Links & Third-Party Services

• Our website may contain links to third-party websites for convenience. We do not endorse or take responsibility for the content on these external sites.

8. Liability Disclaimer

• The Diamond is not liable for any losses, damages, or injuries arising from the use of our services, website, or facilities.

• Guests assume full responsibility for their personal belongings while on our premises.

9. Governing Law

• These Terms & Conditions are governed by the laws of Chhattisgarh, India.

• Any disputes will be subject to the jurisdiction of the courts in Bilaspur, Chhattisgarh.

10. Contact Us

For any inquiries regarding these Terms & Conditions, please contact us:

The Diamond
Unit of Black Diamond Restaurants Pvt Ltd
Swarn Chambers, Opposite High Court, Raipur Road, Bilaspur, Chhattisgarh – 495220
Email: thediamondrestaurantbsp@gmail.com